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I'm seventy seven 12 months old I system this fantastic holiday vacation with my daughter to show her our heritage in Chile, we paid Just about $3000.00, we flew to South The usa Chile on twelve/27-01/06/2016, then the nightmare started the fly from Miami to Santiago scl , we seat inside the runway for 2 hrs as a consequence of baggage delayed, the pilot reported it was issue with not adequate staff to load the plane AA957 with luggage. then our seats problem: seat 41A , my daughter TV was damaged, my seat 41B my arms were being damaged, wouldn’t transfer up, so and Once i need to check out the lavatory I couldn’t rise up, considering the fact that I have Diabetic issues I need to head to the bathroom that's why I took the top seat After i tried to climbing about the arm I Slash my leg and was bleeding. I inquire the flight attendant for help, she was no help at all. my daughter attempted to help me by climbing above me considering the fact that we couldn’t get any help. she slip and fell on both arms endeavoring to climb above me and bruised the inside of her legs seriously negative. we have photographs of her leg and my leg appear to be elephant toes, allow me to show you it hurt so bad I cried through the agony, The full two weeks in Chile I had to buy sneaker one particular dimension more substantial because my toes were being so swollen and my daughter couldn’t have on her bathing go well with due to the fact the inside of her leg have been all bruised up.
I wanted to take a second to contact out the wonderful client service Connie Sanders inside your Dallas Office environment gave my wife and I in an exceedingly annoying problem. Connie went over and beyond to be certain we were being cared for and her amount of notice to repairing our hassle loaded working day was remarkable, she one handedly restored my faith in your Group and she warrants congratulations for that work that she does.
rosity to us shareholders. Management and all personnel of AAL are certainly accomplishing a terrific position, reflected inside the continuous rise of
Next, we would want to reassure you that we value all responses. We happily share compliments with the employees who generate them. You should be assured that we can also be devoted to answering just about every grievance we receive, as well as a agent from our Office will get again for you right away.
My American friend bought tickets on my behalf but I've gained no info from you. I haven’t obtained any “amount†from you — how am I suppose to choose up my ticket at Narita airport?
I'd a quite challenging encounter right now looking to ebook a straightforward trip for my wife And that i from phx to sfo. Originally your site claimed their were being no flights. I altered browsers and bought near the end with the scheduling but sad to say entered my spouse’s advantage amount Completely wrong and the internet site would not let me modify it. When i went back again to start out once again it had exactly the same Improper range and wouldn't allow me to carry on. I then went to a third browser bought all of the method to the tip and the cost for economy coach arrived up $4258.
After i received to the complimentary lodge that American set up for me, I called 800-433-7300 and talked to an agent there who, to my shock was struggling to see flights that were obtainable on USAIR. She told me there have been no open up seats on any on the early USAIR flights. I had been on the web and could see that there have been offered flights. I essentially booked a flight to verify it to her.
No agent in sight. Flight 1583 delayed delayed and delayed without having information or updates presented by gate agent. what a nightmare
I was distressed from the function — I'd prescription drugs in that baggage, and was most anxious about having it delivered.
Had fantastic consumer service sine 1/seventeen. Been pulled off the FRA flight and stayed for 2 times in Philly. Right now 1/19 I'll resume my flight to FRA with as many as par documentation. To my surprise the ticket agent with the check in counter had been Definitely rude, not helpful and envisioned me to search out my baggage which was checked in over the 17th and that I had been struggling to retrieve Once i was pulled from the flight on Sunday.
We procured spherical journey connecting flights as a result of Charlotte from Boston to Aruba for 11/28/2015. We paid Furthermore in your “further area†seating. No wherever had been we educated that these “added space†seats did not provide a reclining selection. After we arrived in Charlotte, we boarded flight 874 only to b explained to via the Captain that he necessary to carry out some “regimen maintenance†that will have a “jiffy†before we left, since he try this site “wouldn't be capable of depart Aruba in time†if he waited to have it accomplished carried out there.
As a company, you may have stepped way out of line having a general public placement on this. Although the place you’ve taken efficiently favors “discrimination†versus all other folks who are entitled towards the Exclusive protecting provisions savored by a privileged minority.
On October 20th of this year I'd the regrettable possibility to fly American Airways from Myrtle Seashore to Jackson with the final leg remaining from Washington the Jackson. This was an eight pm flight (AA3879) which ought to have been a silent and fairly calming flight at that time of evening but was became pure misery by a impolite and unhelpful attendant. I didn’t get her name mainly because her tag was turned backward but because she was the only real attendant to the aircraft her identification shouldn’t be way too tough to form out. As I write this I comprehend the futility of my grievance due to the fact I'll appear off sounding just like a disgruntled passenger who exaggerates a story to help make a degree. Be that as it may well, I'll inform you what happened knowing that the fellow sitting beside me along with the ladies throughout the aisle can confirm what I say. The two ladies through the aisle get the job done with me and as we deplaned designed the comment that “she certainly experienced it in for you personallyâ€. I control a Distinctive investigations unit for an insurance company. We experienced long gone to Myrtle Beach to get a seminar and needed to come back by Washington. Our flight wasn't whole but was in all probability 80 to eighty five percent of capacity. I'd the aisle seat of 10C. My seatmate was a pleasant younger male that I'd describe as durable. He was all-around five foot nine inches and weighed 350# or so. He did all he could to confine himself to his space authorized but some things just don’t operate. The center armrest not simply wouldn't come down but could not even be witnessed because it was halfway of his proper shoulder. Regardless that I am not huge, I'd to sit down at an unpleasant angle to fit from the seat since his ideal facet might have been guiding my still left shoulder if I tried to sit Generally within the seat. My prepare was to verify the airplane experienced boarded so as not to get some other person’s seat and after that move to a more relaxed seat. I had my eye about the window seat two rows up which was an exit row. A smallish Woman sat inside the aisle seat and we would've all been comfy. Here is wherever points crumble. As I had been waiting for the doors to shut I used to be looking up the aisle and found the attendant go about to Stacy Pickering, our point out auditor who I occurred to understand, and say some thing to him and movement to an vacant row a number of rows guiding him. He thanked her and obtained up to maneuver for the seat the attendant pointed him to. I read the doorways close and a few minutes afterwards the attendant walked for the again And that i questioned if the plane was fully boarded.